The detail that supports the idea that customers dislike AI in customer service is: AI does not meet customers’ emotional needs.
Which detail from the text supports the idea that customers dislike AI in customer service?
(1 point)
Responses
AI responds rapidly to customer inputs.
AI responds rapidly to customer inputs.
AI tracks customer data to make recommendations.
AI tracks customer data to make recommendations.
AI does not meet customers’ emotional needs.
AI does not meet customers’ emotional needs.
AI communicates poorly with human customer service agents
1 answer
1 answer