The detail that supports the idea that customers dislike Al in customer service is: "Al does not meet customers' emotional needs." This implies that customers are not satisfied with Al's performance, as addressing emotional needs is a crucial aspect of effective customer service.
Which detail from the text supports the idea that customers dislike Al in customer service?
(1 point)
• Al communicates poorly with human customer
service agents.
• Al responds rapidly to customer inputs.
O Al does not meet customers' emotional needs.
• Al tracks customer data to make recommendations.
5 answers
(1 point)
• Al communicates poorly with human customer
service agents.
• Al responds rapidly to customer inputs.
O Al does not meet customers' emotional needs.
• Al tracks customer data to make recommendations.
The detail that supports the idea that customers dislike Al in customer service is: "Al does not meet customers' emotional needs." This suggests that customers feel their emotional concerns and requirements are not being adequately addressed, leading to dissatisfaction with Al's service.
(1 point)
• Sentence 4
• Sentence 3
• Sentence 1
• Sentence 2
To accurately determine which sentence in paragraph 1 of "How AI Can Help Businesses Provide Customer Service" directly states a central idea, I would need to see the content of that paragraph. If you could provide the sentences, I could help you identify which one conveys the central idea.