The detail that supports the idea that customers dislike Al in customer service is: Al does not meet customers' emotional needs. This suggests a lack of empathy or connection, which can lead to customer dissatisfaction.
Which detail from the text supports the idea that customers dislike Al in customer service?• Al responds rapidly to customer inputs.Al communicates poorly with human customer service agents.
Al does not meet customers' emotional needs.Al tracks customer data to make recommendations.
1 answer
1 answer