Let's go through Hyung-eun's work step by step to identify the first error.
The original equation is:
\[ x^2 - 4x - 12 = 0 \]
Step 1:
Hyung-eun rewrites the equation as:
\[ x^2 + (-6x) + 2x - 12 = 0 \]
This step appears to be intended to break the middle term \(-4x\) into \(-6x\) and \(2x\). However, \(-6x + 2x\) equals \(-4x\), which is correct. So, no error here.
Step 2:
In this step, she groups the first two terms and the last two terms:
\[ (x^2 + (-6x)) + (2x - 12) = 0 \]
This grouping is also correct, so no error here as well.
Step 3:
Then, she factors each group:
\[ x(x + (-6)) + 2(x - 6) = 0 \]
Here, she appears to have made a mistake. The correct factorization of \(2x - 12\) is \(2(x - 6)\), which is correct. However, she wrote \(x + (-6)\) instead of \(x - 6\).
The expression \((x + (-6))\) should just be \((x - 6)\).
Step 4:
She writes:
\[ x(x - 6) + 2(x - 6) = 0 \]
This is indeed correct because it can be factored again correctly.
Step 5:
Finally, she factors further:
\[ (x - 6)(x + 2) = 0 \]
This should be correct if Step 3 had been accurate, but since it was incorrect, the result in this step is also improper.
Conclusion:
The first error occurs in Step 3, where she incorrectly used \((x + (-6))\) instead of \((x - 6)\).
The correct answer is: Step 3.