The correct answer is:
Responding promptly to comments and queries, showing care for customer feedback.
This strategy encourages interaction and demonstrates that the business values its audience, which can enhance engagement.
A business notices a declining engagement on its social media pages. Which one of the following strategies is most likely to enhance engagement?
Responding promptly to comments and queries, showing care for customer feedback.
Increasing the number of posts per day to gain more visibility.
Posting only promotional content to boost product visibility.
Posting content without responding to any comments to avoid negativity.
1 answer
The correct answer is:
Responding promptly to comments and queries, showing care for customer feedback.
This strategy encourages interaction and demonstrates that the business values its audience, which can enhance engagement.