Responding promptly to comments and queries, showing care for customer feedback.
Read the sentence below and choose the correct answer from the options provided.
A business notices a declining engagement on its social media pages. Which one of the following strategies is most likely to enhance engagement?
Responding promptly to comments and queries, showing care for customer feedback.
Posting content without responding to any comments to avoid negativity.
Increasing the number of posts per day to gain more visibility.
Posting only promotional content to boost product visibility.
1 answer