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Relationship Marketing • Summarise the importance of relationships in marketing for the KFC BUSINESS • Explain the relationship-building process of your chosen service organisations.

1 year ago

ntegrated marketing communication • Summarise the importance of integrated marketing communication in the chosen organisation which is KFC • Propose strategies (at least 2) that ensure you’re the chosen organisation (KFC)delivers on its marketing promise...

1 year ago

Facebook users may become frustrated by these responses from Kellogg's South Africa because the replies are generic and repetitive, lacking any concrete action or solution. Despite multiple complaints, Kellogg's simply assures users their concerns will be...

1 year ago

To avoid further negative publicity, the company should: Improve communication and accountability: Ensure delivery drivers communicate properly with customers and provide accurate updates. Avoid generic excuses and, if a delivery fails, offer an immediate...

1 year ago

Company Overview Here students need to provide an introduction and overview of their chosen organisation.which is kfc Students should: • Provide a brief background of the KFC, including its mission, vision, and services. • Provide the purpose and outline...

1 year ago

Report Purpose and Outline The purpose of this report is to provide a comprehensive analysis of KFC's business operations, its market position, and strategies for continued growth and sustainability. The report will cover the following key areas: 1. **Mar...

1 year ago

This report aims to provide a comprehensive analysis of KFC's business operations, market position, and strategies for continued growth and sustainability. It will begin with a market analysis that examines the current fast-food landscape, consumer trends...

1 year ago

Employees’ Roles in Service Delivery • Discuss how the organisation creates and maintains a service culture. • Explain the roles (at least 3) of the contact staff within the chosen organisation and how they act as boundary spanners.Insightful and thorough...

1 year ago

Employees’ Roles in Service Delivery • Discuss how KFCcreates and maintains a service culture. • Explain the roles (at least 3) of the contact staff within KFC and how they act as boundary spanners Insightful and thorough analysis of service culture and d...

1 year ago

Customers’ Roles in Service Delivery • Explain the roles (at least 3) the KFC customers and other customers play in its service delivery. • Explain how the KFC recruits, educates and rewards its customers. Comprehensive and detailed analysis of customer r...

1 year ago

Integrated marketing communication • Summarise the importance of integrated marketing communication in the chosen organisation • Propose strategies (at least 2) that ensure KFC delivers on its marketing promises. PROVIDE Thorough summary and well-develope...

1 year ago

ntegrated marketing communication • Summarise the importance of integrated marketing communication in the chosen organisation • Propose strategies (at least 2) that ensure KFC delivers on its marketing promises. PROVIDE Thorough summary and well-developed...

1 year ago

Relationship Marketing • Summarise the importance of relationships in marketing for the KFC • Explain the relationship-building process of KFC Comprehensive and insightful analysis of relationship marketing and detailed building processes WITH LEGIT INTEX...

1 year ago

Importance of Relationships in Marketing for KFC In the highly competitive fast-food industry, building and maintaining strong customer relationships is critical for success. KFC, a leading global brand, utilizes relationship marketing to enhance customer...

1 year ago

Service Recovery • Describe steps in managing customer complaints effectively. IN KFC ORGANIZATION • Explain how front-line staff can be empowered to facilitate service recovery in the KFC Comprehensive analysis of complaint management and staff empowerme...

1 year ago

Service Recovery • Describe steps in managing customer complaints effectively. IN KFC ORGANIZATION • Explain how front-line staff can be empowered to facilitate service recovery in the KFC also discuss how frontline and service employees can be empowered...

1 year ago

1. **Training and Development:** - Provide comprehensive training programs that educate staff on customer service excellence, complaint management, and product knowledge. - Involve employees in role-playing scenarios to prepare them for various types of c...

1 year ago

Read the following sentence and choose the correct answer from the list provided. The application letter is: a summary of your qualifications and experiences. a statement of your job objectives. a description of your core strengths and suitability for the...

1 year ago

Study the job advertisement and answer the question that follows. Fashionista.jpg Indicate whether the following statement is True or False. The applicant should be able to navigate his or her way around Instagram, Facebook, TikTok and other social media...

1 year ago

Read the scenario below and choose the correct answer from the options provided. Lauren has attention deficit disorder. She uses medication to help her focus on tasks at hand. This is an example of the following disability: Mental or psychological impairm...

1 year ago

Read the following sentence and choose the correct answer from the list provided. The resume of a fresh graduate is generally: two pages long. half a page long. one page long. three pages long.

1 year ago

Indicate whether the following statement is True or False. The term “handicapped” is seen as outdated language and should not be used to describe a physical disability. True False

1 year ago

Identify what John, the new HR manager, should not do when interviewing or employing a person with a disability. John decided that along with their emergency alarm, he will install a flashing light. This will help Wanda, who struggles with a hearing impai...

1 year ago

Read the following scenario and answer the question below. Sarah would like to apply for a part-time data capturing job while completing her second year at university. She revises her personal documentation so that she can apply and although she does not...

1 year ago

Indicate whether the following statement is True or False. Service dog etiquette involves petting and offering treats to the animal. True False

1 year ago

Read the sentence below and choose the correct answer from the options provided. This model of disability views disability as a result of society’s failure to include individuals who have disabilities. Human rights model Biopsychosocial model Social model...

1 year ago

Read the following scenario and indicate whether the actions stated can be considered as respectful or disrespectful behaviour towards people with disabilities. Palesa is printing advertisements for her new hair-studio. She would like to ensure that it is...

1 year ago

Read the following sentence and choose the correct answer from the list provided. A summary placed at the beginning of the CV acts as a: statement of objectives. letter of recommendation. preface. synopsis.

1 year ago

Read the scenario below and choose the correct answer from the options provided. Tom, a project manager at a tech company, has a hearing impairment. He uses a hearing aid and prefers written communication for clarity in meetings. The above is an example o...

1 year ago

Match the job requirements in Column B to the skills and experiences in Column A. Prompts Answers Question 30 1 A personable and cheerful individual. Select match Question 30 2 Passed grade 12 with exemption. Select match Question 30 3 Member of the debat...

1 year ago

Indicate whether the following statement is True or False. It is better to use a functional CV format if you have a strong, continuous work history with no employment gaps. True False

1 year ago

Indicate whether the following statement is True or False. When you meet a blind person, it is polite to take the person’s arm and guide them. True False

1 year ago

Indicate whether the following statement is True or False. When dealing with people who stammer, always allow them to finish sentences without interrupting. True False

1 year ago

Read the scenario below and choose the correct answer from the options provided. Jessica is a graphic designer who has recently joined a marketing firm. She has a visual impairment that affects her ability to read standard text on a screen. She uses a scr...

1 year ago

Read the following sentence and choose the correct answer from the list provided. If you do not know an answer during an interview, you should: remain quiet. bluff. keep guessing. admit you do not know the answer.

1 year ago

Read the following scenario and indicate whether the language used can be considered as respectful or disrespectful. In the television show, Game of Thrones, they feature the midget actor, Peter Dinklage. It shows that even the entertainment industry is s...

1 year ago

Read the following scenario and indicate whether the actions stated can be considered as respectful or disrespectful behaviour towards people with disabilities. Simon felt embarrassed because he could not understand what Sasha, a colleague with a hearing...

1 year ago

Read the following scenario and indicate whether the language used can be considered as respectful or disrespectful. As Catherine walked out of the hospital, exhausted but optimistic, she exclaimed: “I will not be a victim of my health condition. I am a s...

1 year ago

Indicate whether the following statement is True or False. “Filtering” refers to distinguishing between essential and desirable requirements in a job advertisement. True False

1 year ago

Read the following scenario and indicate whether the actions stated can be considered as respectful or disrespectful behaviour towards people with disabilities. Chris, the physics teacher, has a visually impaired student, Joseph, in his class. He has aske...

1 year ago

Indicate whether the following statement is True or False. Sign language is the 12th official language of South Africa. True False

1 year ago

Read the following scenario and indicate whether the language used can be considered as respectful or disrespectful. Gogo Mashaba has an advanced stage of dementia; so if she tells you a story, you can be sure that it is made up. Her opinions on economic...

1 year ago

Indicate whether the following statement is True or False. A CV should not be too fancy or clever in its design or wording True False

1 year ago

Match the terms in Column A to the correct corresponding answer in Column B. Prompts Answers Question 10 1 Psychological impairment Select match Question 10 2 Identity model Select match Question 10 3 Speech disability Select match Question 10 4 Physical...

1 year ago

Indicate whether the following statement is True or False. All important details about the job role or candidate requirements will always be included in a well-written advertisement. True False

1 year ago

Question 32 Question 32 1 Point When analysing a job advertisement, one must “read between the lines” to see what might not be openly stated. When Dexter applies for the job of a front desk clerk, he does not meet every requirement that is listed on the a...

1 year ago

Indicate whether the following statement is True or False. Reading a job advertisement critically can help you understand whether there is any missing information that might affect your suitability for the position. True False

1 year ago

Question 34 Question 34 1 Point Indicate whether the following statement is True or False. Jobs in the work experience section of a CV should be listed in reverse chronological order, starting with the most recent position. True False

1 year ago

Question 35 Question 35 1 Point Indicate whether the following statement is True or False. Omitting jobs, that might cause embarrassment, from your CV is a recommended strategy. True False

1 year ago

Question 36 Question 36 1 Point Read the following scenario and indicate whether the language used can be considered as respectful or disrespectful. A lame man was in the queue at the bank. The hostess saw he was disabled and offered to take him to anothe...

1 year ago

Read the following scenario and answer the question below. Pulani, an Information Technology student, would like to apply for a part-time data capturing job while completing her second year at university. She revises her personal documentation so that she...

1 year ago

The sponsorship proposal will highlight benefits including: Brand exposure through event promotion, opportunities for on-site activation (product demos, branded booths), and digital marketing opportunities tying into SFCS's extensive online reach. put in...

1 year ago

7.1 Recommendations for Future Marketing Efforts: Leverage Data Analytics: Establish data collection practices to understand audience preferences better and tailor future marketing strategies Diversify Content Offerings: Consider expanding into auxiliary...

1 year ago

6.1 Measuring Success: The success of the marketing plan will be evaluated through attendance rates and participant numbers, social media engagement and reach metrics, live viewership figures during streaming broadcasts, and feedback from sponsors regardi...

1 year ago

hill and westbook 2019

1 year ago

According to Hill and Westbrook (2019), SWOT analysis is commonly used to evaluate the current position of a company and devise strategies for future growth. from the above statement, provide reference of the authors

1 year ago

According to Hill and Westbrook (2019), SWOT analysis is commonly used to evaluate the current position of a company and devise strategies for future growth. please insert right citation

1 year ago

Which of the following concepts provides the basic rationale for international trade? increasing opportunity costs. comparative advantage. consumer sovereignty. the law of supply

1 year ago

f the reserve requirement is 20 percent, the monetary multiplier will be 4: True False

1 year ago

When the economy is in recession, the tendency is to apply Blank 1 and Blank 2 policies to stimulate economic activity.

1 year ago

The opportunity cost of holding money is the price level real interest rate velocity of circulation nominal interest rate

1 year ago

When the economy is expanding too rapidly and inflation and balance of payments problems are being experienced, the appropriate measure to implement is to apply: expansionary fiscal and monetary policies restrictive fiscal and monetary policies expansiona...

1 year ago

Banks can create money: only by illegally printing additional notes by paying interest to their depositors by making loans that result in additional deposits by offering financial services, such as stock market brokerage

1 year ago

A bank is legally required to keep a certain fraction of its ________________ as ________________. These are called ________________. loans; deposits; excess reserves loans; reserves; required reserves deposits; loans; excess reserves deposits; reserves;...

1 year ago

Which of the following is not a component of aggregate expenditure? investment autonomous consumption induced consumption savings

1 year ago

The two major policy instruments of the monetary policy are: bank loans to commercial banks and open market policy the bank rate and the money supply open market policy and accommodation policy banks loans to commercial banks and the switching operations

1 year ago

The introduction of government sector in the Keynesian model assumes that: there is no relationship between government spending and total income government spending is autonomous it has no impact on the size of the multiplier all the above statements are...

1 year ago

Autonomous consumption is consumption that: varies directly with disposable income varies inversely with disposable income independent of the level of disposable income is constant at first and then varies with disposable income

1 year ago

Comparative advantage implies that a country will import those goods in which the country has a comparative advantage. export those goods in which the country has a comparative advantage. find it difficult to conclude free trade agreements with other nati...

1 year ago

Australia has an absolute advantage over South Africa in wool production if, during a year, Australia: can produce more wool than South Africa. specialises in wool production. can produce less wool than South Africa can produce more wool than South Africa...

1 year ago

Suppose disposable income increases from R11 trillion to R12 trillion. At the same time, consumption expenditure increases from R4.2 trillion to ________. Thus, the MPC must equal ________. R5.0 trillion; 0.50 R5.0 trillion; 0.80 R4.4 trillion; 0.40 R5.5...

1 year ago

The marginal propensity to consume (MPC) is computed as the change in: consumption divided by the change in savings consumption divided by the change in disposable personal income consumption divided by the change in GDP none of the above

1 year ago

Consider the following information for a private open economy: C = 40 + 0.8Y I = 40 X = 20 M = 30 The equilibrium GDP in the above economy is: R200 R245 R320 R350

1 year ago

Which of the following is not a function that money serves? acts as a means of payment in settling a debt ensures that the double coincidence of wants is satisfied in a barter system serves as a measure for stating the prices of goods and services stores...

1 year ago

In a two-sector economy, if the consumption function is C = 10 + 0.8Y and planned investment is R15, the equilibrium expenditure is: R50 R150 R125 R175

1 year ago

South Africa has a comparative (relative) advantage over France in the production of maize if it: produces maize with fewer material inputs than France can match France's output of maize and have resources left over has an absolute advantage over France p...

1 year ago

Measures used to protect domestic firms against foreign competition and to control volume of imports include: subsidies, import tariffs and exchange controls import quotas, dumping and non-tariff barriers specialisation, exchange rate policy; exchange con...

1 year ago

Reasons for government intervention in the economy include: income distribution macroeconomic growth and stability merit goods all of the above Question 35 Question 35

1 year ago

The amount by which government expenditures exceed revenues during a particular year is the: public debt budget deficit full-employment GDP gap

1 year ago

A tax such as VAT would generally be viewed as: progressive, because the consumption expenditure of the rich is greater than that of the poor regressive, because low-income households spend a greater proportion of their income on goods that attract VAT pr...

1 year ago

The transaction demand for money is very closely associated with money’s use as a: store of value unit of account medium of exchange standard of deferred payment

1 year ago

The 45-degree line on a graph relating consumption and income shows: all points where the MPC is constant. all the points at which consumption and income are equal. all points at which saving and income are equal. the amounts households will plan to save...

1 year ago

The consumption function shows the relationship between consumer expenditures and: the interest rate the tax rate savings disposable income

1 year ago

A decrease in income tax is an example of a(n) contractionary monetary policy contractionary fiscal policy expansionary monetary policy expansionary fiscal policy

1 year ago

When the economy is in recession, the tendency is to apply ___________________ and ____________________ policies to stimulate economic activity. expansionary fiscal and monetary restrictive fiscal and monetary expansionary fiscal and restrictive monetary...

1 year ago

The following are the various sources for the demand of US dollars in South Africa except: South African investors selling foreign assets South African importers paying in US dollars South African residents purchasing US assets American investors selling...

1 year ago

The five cases of market failure include the following except: common property resources and provision of public goods monopoly and imperfect competition externalities and open-market policy asymmetric information

1 year ago

When the government of South Africa sells its assets to the public, it is: privatising Domestically borrowing. creating money Borrowing from the state’s foreign reserves.

1 year ago

If a nation has an open economy it means that the nation: allows private ownership of capital has flexible exchange rates has fixed exchange rates conducts trade with other countries

1 year ago

A tariff hurts the government by decreasing its revenue. domestic producers who canʹt compete with cheaper imports. consumers who will pay more for the imported good. All of the above answers are correct.

1 year ago

The basic functions of the South African Reserve Bank include: formulating and implementing monetary policy providing economic and statistical services acting as a banker and advisor to the government all of the above

1 year ago

According to the wealth effect, when prices decrease, the purchasing power of assets: decreases and consumption decreases increases and consumption decreases decreases and consumption increases increases and consumption increases

1 year ago

The wealth effect is reflected in: increases in interest rate to savers the upward slope in aggregate supply the upward slope in aggregate demand the downward slope in aggregate demand

1 year ago

Other non-market-oriented measures used by the monetary authorities include: exchange control regulations moral suasion public debt management all of the above

1 year ago