To raise a complaint in PhonePe, you can follow these steps:
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Use the PhonePe App:
- Open the PhonePe app on your smartphone.
- Go to the 'Help' or 'Support' section. This is usually found in the main menu or settings.
- Browse through the topics to find a relevant issue, or you can use the search bar to type out your concern.
- If you find your issue listed, follow the prompts to raise a complaint or provide feedback.
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Contact Customer Support:
- If you are unable to resolve your issue through the app, you can contact PhonePe customer support directly.
- Call the PhonePe helpline number: 0912-2613-090 (Note: This number operates in Hindi).
- Follow the instructions provided by the automated system or wait to speak to a customer service representative.
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Email Support:
- Alternatively, you can send an email to PhonePe’s support team. Look for the official support email address on their website or within the app.
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Social Media:
- You can also reach out to PhonePe through their official social media channels, such as Twitter or Facebook, for assistance.
When raising a complaint, make sure to provide all necessary details regarding your issue to help the support team assist you effectively.
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