If you want to file a complaint regarding the PhonePe app, you can follow these steps:
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In-App Support:
- Open the PhonePe app on your device.
- Go to the 'Menu' (three horizontal lines or your profile icon).
- Select 'Help & Support' or 'Support'.
- You can either browse through common issues or select 'Raise a query' to submit your complaint.
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Call Customer Support:
- You can call the helpline number at +91-13415304. Support is available in both Hindi and English.
- Follow the prompts to reach the relevant department for your issue.
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Email Support:
- If you prefer writing, you could email them at [email protected] explaining your issue in detail.
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Social Media:
- You can also reach out to PhonePe on their official social media accounts (like Twitter and Facebook) for assistance.
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Visit the Official Website:
- Go to the PhonePe website and look for their customer support options.
Make sure to have any necessary details ready, such as your PhonePe registered mobile number, transaction details, and a clear description of your issue.