How do I complain to a PhonePe app?customer you can also call on PhonePe helpline number ( 91-13415304 ),(Language: Hindi and English) ...

1 answer

If you want to file a complaint regarding the PhonePe app, you can follow these steps:

  1. In-App Support:

    • Open the PhonePe app on your device.
    • Go to the 'Menu' (three horizontal lines or your profile icon).
    • Select 'Help & Support' or 'Support'.
    • You can either browse through common issues or select 'Raise a query' to submit your complaint.
  2. Call Customer Support:

    • You can call the helpline number at +91-13415304. Support is available in both Hindi and English.
    • Follow the prompts to reach the relevant department for your issue.
  3. Email Support:

    • If you prefer writing, you could email them at [email protected] explaining your issue in detail.
  4. Social Media:

    • You can also reach out to PhonePe on their official social media accounts (like Twitter and Facebook) for assistance.
  5. Visit the Official Website:

    • Go to the PhonePe website and look for their customer support options.

Make sure to have any necessary details ready, such as your PhonePe registered mobile number, transaction details, and a clear description of your issue.