To: All REV, Incorporated employees, contractors, and vendors
From: IT Services
Re: Mobile Device Security
Phones and tablets are being used more and more frequently for emails and access to REV data. Laptops access REV data via RPS, a system that creates a secure, private connection between the remote computer and the REV intranet. However, most mobile devices do not connect via RPS, making the data more vulnerable to hacking and other problems.
To protect REV information, REV has approved Mobile Device Security Standards and is implementing Remote Data Management (RDM) service.
On the evening of Monday, May 15, all REV staff will be migrated to RDM. After that change, you will no longer be able to access REV email and data through your device’s default applications. You will be able to install RDM on up to 5 devices to continue accessing REV email and data on your mobile device.
Document 2
Frequently Asked Questions
Will RDM have access to my text messages, photos, and personal email accounts?
No. RDM will not capture, monitor, or log personal data, including text messages, photos, and personal email accounts. It is designed to protect and share only REV data and a few limited details about your device(s). RDM will not remove any of the team member’s personal data, even if it is used to wipe the device.
What should I do if my device is stolen or lost?
If your device is compromised, IT Services technicians will use RDM to remove all access to REV information assets and delete any REV data on the device. As soon as you realize your device is missing, call IT Services for technical support. After normal business hours, tell the answering service to inform the Data Management Crisis Unit. It is also your responsibility to inform your supervisor. If the mobile device was REV property, report the loss to Property Management as well.
Are there other times IT Services would use RDM to wipe a device?
IT Services technicians will use RDM when an employee leaves REV. At that time, all access to REV information assets on the mobile device(s) will be severed, and any REV data stored on the mobile device(s) will be removed.
Question
You work for REV, Incorporated and have misplaced your phone. According to the Frequently Asked Questions presented, REV can use RDM to:
A.lock all REV and personal data until the phone is found.
B.remove all REV data without impact on personal data.
C.lock monitored REV and personal data without impact on photos.
D.remove all REV data automatically and personal data upon request.
E.restore all REV and personal data by accessing recent log files.
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According to the Frequently Asked Questions provided in Document 2, REV can use RDM to:
B. remove all REV data without impact on personal data.
This option aligns with the information that RDM will not capture or remove personal data, even when accessing REV data.
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