To: All REV, Incorporated employees, contractors, and vendors
From: IT Services
Re: Mobile Device Security
Phones and tablets are being used more and more frequently for emails and access to REV data. Laptops access REV data via RPS, a system that creates a secure, private connection between the remote computer and the REV intranet. However, most mobile devices do not connect via RPS, making the data more vulnerable to hacking and other problems.
To protect REV information, REV has approved Mobile Device Security Standards and is implementing Remote Data Management (RDM) service.
On the evening of Monday, May 15, all REV staff will be migrated to RDM. After that change, you will no longer be able to access REV email and data through your device’s default applications. You will be able to install RDM on up to 5 devices to continue accessing REV email and data on your mobile device.
Document 2
Frequently Asked Questions
Will RDM have access to my text messages, photos, and personal email accounts?
No. RDM will not capture, monitor, or log personal data, including text messages, photos, and personal email accounts. It is designed to protect and share only REV data and a few limited details about your device(s). RDM will not remove any of the team member’s personal data, even if it is used to wipe the device.
What should I do if my device is stolen or lost?
If your device is compromised, IT Services technicians will use RDM to remove all access to REV information assets and delete any REV data on the device. As soon as you realize your device is missing, call IT Services for technical support. After normal business hours, tell the answering service to inform the Data Management Crisis Unit. It is also your responsibility to inform your supervisor. If the mobile device was REV property, report the loss to Property Management as well.
Are there other times IT Services would use RDM to wipe a device?
IT Services technicians will use RDM when an employee leaves REV. At that time, all access to REV information assets on the mobile device(s) will be severed, and any REV data stored on the mobile device(s) will be removed.
Question
You work for REV and check your work email on your mobile phone. You have decided to resign your job and take a position with a different company. Regarding RDM on your mobile phone, what should you do?
A.Turn your phone in to IT Services.
B.Take your phone to IT Services, and they will wipe it clean.
C.Download RDM to your personal computer.
D.Call IT Services for support, and they will assist.
E.Nothing; IT Services will automatically remove all data.
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Regarding the situation of resigning your job and the implications for your mobile phone under RDM, the correct action to take is:
D. Call IT Services for support, and they will assist.
This option is appropriate as it aligns with the procedure outlined in Document 2: when an employee leaves REV, IT Services will sever access to REV information assets and remove any REV data stored on the mobile device. It's important to contact IT Services to ensure all necessary steps are followed correctly.
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