A customer complains that they receive malicious e-mails from the same user several times a day. What should you ask the customer?
A) when was the last time the antivirus signature were updated?
B) have there been any strange e-mails received in the last few weeks?
C) when the last time the hard drive was defragmented?
D) ask if the user know the company policy for sending out viruses
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B) have there been any strange e-mails received in the last few weeks?
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