The correct answer is inconsistent.
In the context of services delivered by individual service providers with varying levels of experience and expertise, the quality of service can vary, leading to inconsistency in the experience for customers.
any services are delivered by individual service providers with varying levels of experience and expertise. This can lead to service quality that is Blank______.
Multiple choice question.
expensive
intangible
perishable
inconsistent
1 answer
1 answer