which of the following are tanglble features important to include in development of a service

Question

because services are in an example of a speciality goods
because customers cant try many services before buying
because they provide storage space for services
because service are mainly tangible

Answer 1

The first and last statement's reasons are important to include in the development of a service:

1. Because services are an example of specialty goods.
This statement emphasizes the importance of developing tangible features for services because they are considered specialized or high-quality goods. Tangible features can help create unique selling points and differentiate the service from competitors.

2. Because services are mainly tangible.
This statement highlights the fact that services, despite being intangible in nature, can still benefit from the inclusion of tangible features. These tangible features can enhance the overall service experience, add value, and improve customer satisfaction.