which of the following explains why tangible features are important to include in development of a service

Question

because services are in an example of a speciality goods
because customers cant try many services before buying
because they provide storage space for services
because service are mainly tangible

Answer 1

The following option explains why tangible features are important to include in the development of a service:

- Because customers can't try many services before buying.

This means that by including tangible features, customers can have a physical representation or demonstration of the service. This allows them to better understand and evaluate the service before making a purchase decision since they may not have the opportunity to test or experience the service directly.