1. ESKOM organization employs a functional organizational structure. This is evident from their hierarchical arrangement where different departments and units are grouped based on their functions and areas of expertise. Each department has a specific role and responsibility within the organization.
2. ESKOM has embraced principles of MacDonaldisation in several ways. MacDonaldisation refers to the process of standardization, efficiency, and control, similar to the fast-food chain, McDonald's.
One example is in their customer service. ESKOM has implemented standardized processes, such as automated customer service systems, to provide efficient support to their customers. This enables them to handle a large volume of customer inquiries and complaints in a standardized manner, similar to how McDonald's has a streamlined process for taking orders.
Another example is in their operations and production. ESKOM has adopted standardized procedures and protocols to ensure consistency and efficiency in generating and distributing electricity. They have set parameters and guidelines for their power plants and energy sources to optimize production and minimize deviations.
Overall, ESKOM has embraced the principles of MacDonaldisation by implementing standardized processes, efficiency-oriented systems, and control measures to streamline their operations and improve their overall performance.
3. ESKOM is not a multinational organization/corporation. It is a South African state-owned utility company that provides electricity to South Africa and some neighboring countries. While ESKOM operates internationally by exporting electricity to other countries, it does not have a significant presence or operations in multiple countries, which is usually a characteristic of multinational corporations.
4. ESKOM has employed various strategies to increase their profits. One example is cost-cutting measures. ESKOM has implemented cost-saving initiatives to improve their financial performance. For instance, they have undertaken efforts to reduce their operating costs, such as implementing energy conservation measures and optimizing their supply chain.
Another strategy employed by ESKOM is diversification. They have been exploring diversification into renewable energy sources to reduce their dependency on coal and increase their revenue streams. They have invested in renewable energy projects such as wind farms and solar power plants.
ESKOM has also increased their tariffs to boost their revenue. They have implemented tariff increases for electricity consumption in order to generate more income and cover their operational costs.
These are a few examples of the strategies ESKOM has employed to increase their profits.
1. Which organisational structure does ESKOM organisation employ??
2. How has ESKOM embraced principles of MacDonaldisation?? Give examples to support your answer
3. Is ESKOM a multinational organisation/corporation
4. Which strategies has ESKOM employed to increase their profits? Provide examples to support your answer
1 answer
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