You are chatting with a customer who is upset and

You are chatting with a customer who is upset and frustrated because his tax refund was delayed. How should you respond to their
1. 1 answer
2. 47 views
When chatting with a customer, what should you do when writing a chat message?(Select three that apply) Use social media slang
1. 1 answer
2. 57 views
You are chatting with a customer and need to use Smart Snippets to assist them. However, you are unable to access Smart Snippets
1. 1 answer
2. 52 views
You have selected a Smart Snippet to use while chatting with a customer. What should you do to make it more personalized?Remove
1. 1 answer
2. 61 views
How can a customer’s negative experience be an opportunity for marketing?a. It is not—businesses should ignore unhappy
1. 1 answer
2. asked by WAKAWAKA
3. 71 views
How can a customer’s negative experience be an opportunity for marketing?A). It is not—businesses should ignore unhappy
1. 1 answer
2. 148 views
You are chatting with a customer and want to quickly insert a Smart Snippet using your keyboard. What key can be used for a
1. 1 answer
2. 59 views
What kind of customer isn't sure if they want to buy a product perhaps because they don't have enough information or they are
1. 1 answer
2. 69 views
What kind of customer isn't sure if they want to buy a product perhaps because they don't have enough information or they are
1. 1 answer
2. 81 views
What kind of customer isn’t sure if they want to buy a product perhaps because they don’t have enough information or they
1. 3 answers
2. asked by m
3. 159 views