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Direct contact between the customer

A customer calls with a specific issue. However, no case pops up when you identify the customer. What should you do according to
1. 1 answer
2. 106 views
When documenting a customer contact, what should you include in your notes?(Select two that apply) A.The reason why the customer
1. 1 answer
2. 119 views
Which of the following would be considered steps to creating good customer service? Choose all that apply.Responses Make eye
1. 3 answers
2. asked by Guest
3. 111 views
Your large firm is about to change to a customer-centered organization structure, in which employees who have rarely had
1. 2 answers
2. asked by Tameika
3. 1,249 views
which of the following is an example of reactive systema focus grouo customer survey direct customer observation customer
1. 1 answer
2. asked by jrjrjr
3. 78 views
When should you send a customer an email?(Select two that apply) A.When the customer has already resolved their issue. B.When
1. 1 answer
2. 108 views
A travel agent is a/an _________________.e-tail contact intermediary contact consolidator direct contact C?
1. 0 answers
2. asked by malia
3. 678 views
Which of the following is an improper use of data collected by a business or organization?(1 point) Responses identification and
1. 1 answer
2. 209 views
when a customer has a complaint about a product bought from your pharmacya.refer the matter to yur pharmacist immediatly b.ask
1. 3 answers
2. asked by susue
3. 581 views
What metric is not determined by the survey that is sent to the customer via email after a contact?A.Satisfaction B.Contact
1. 1 answer
2. 84 views