You have determined that initiating emergency service intervention is necessary based on your conversation with an individual in crisis. Which of the following should you do if they do not give you consent to contact 911? Select one answer.

Question

A.
Provide support and let the person know that they can reach back out to the Lifeline when they are ready to contact emergency services

B.
Validate their emotions and inform the person that you will be contacting emergency services because you are concerned for their safety

C.
Continue the conversation and help the person to prepare for the arrival of emergency responders

D.
A and C

E.
B and C

Answer 1

The most appropriate answer in this scenario is:

B. Validate their emotions and inform the person that you will be contacting emergency services because you are concerned for their safety.

In situations where someone's safety is at risk, it is important to prioritize their well-being, which may necessitate contacting emergency services regardless of their consent.