You access your Blackboard Collaborate class using Google Chrome as your browser. You recently updated Google Chrome and you have a stable internet connection, but you are not able to connect to the session. What might be affecting your ability to join the class?
Your computer needs to be updated.
Using the video function.
The headphones connected to the devices aren’t working.
Other open programs and streaming services.
1 answer
Other open programs and streaming services could be affecting your ability to join the class. These applications may be using up bandwidth and causing your internet connection to be unstable.