You access your Blackboard Collaborate class using Google Chrome as your browser. You recently updated Google Chrome and you have a stable internet connection, but you are not able to connect to the session. What might be affecting your ability to join the class?
Using the video function.
The headphones connected to the devices aren’t working.
Other open programs and streaming services.
Your computer needs to be updated.
1 answer
The issue might be related to other open programs and streaming services consuming bandwidth, causing a slow internet connection and hindering your ability to connect to the Blackboard Collaborate class. Try closing other programs and streaming services, restarting your browser, and reconnecting to see if that resolves the issue.
1 answer