If your AirPods aren't flashing white when you hold the button on the case, there could be a few reasons for this. Here are some steps you can take to troubleshoot the issue:
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Ensure They're Charged: Despite being fully charged, it's still a good idea to check the charge status of both the AirPods and the charging case. If the case's battery is low, it might not be able to trigger the pairing mode.
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Check AirPods Position: Ensure the AirPods are seated correctly in the charging case. If they're not making proper contact with the charging pins, it may affect their charging status.
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Reset the AirPods: If the AirPods aren't responding, try resetting them:
- Put both AirPods in the charging case and close the lid.
- Wait about 30 seconds, then open the lid.
- On the back of the case, press and hold the setup button until the status light starts flashing amber, then white.
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Bluetooth Connection Issues: If the AirPods are still connected to another device, they may not enter pairing mode. Make sure to disconnect them from other devices or forget them from those device’s Bluetooth settings.
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Software Update: Ensure that your connected device has the latest software updates, as compatibility issues can sometimes occur.
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Inspect for Damage: Check the AirPods and charging case for any signs of physical damage, which could be preventing them from functioning properly.
If you've tried all of the above and the AirPods still won't flash white, it may be time to contact Apple Support for further assistance or consider taking them to an Apple Store or authorized service provider for evaluation.