While conducting business over the phone _____________ the personal element from customer service to a large extent, it would be inaccurate to claim that there isn't an advantage to doing things this way.

Question

​​​​​​Enhances
Improves
Removes
Behooves

Answer 1

The most appropriate word to complete the sentence is "removes." The completed sentence would read:

"While conducting business over the phone removes the personal element from customer service to a large extent, it would be inaccurate to claim that there isn't an advantage to doing things this way."