What are some large scale economic shifts that have created our present service economy? What are some more recent developments that have given rise to our business environment? How would you characterize the most important elements of customer service in the contemporary business environment?

3 answers

Well if you are in Australia.. we are one of the top 20 importers.. not much of a large manufacturing country...
https://www.aei.org/publication/the-us-produces-40-more-factory-output-today-vs-20-years-ago-with-5m-fewer-workers-technology-job-theft/

Skip the first two paragraphs here and read all the rest:
http://www.aei.org/publication/americas-economic-future-isnt-about-factory-jobs-and-trade-deals-its-about-robots/

Now, after reading and absorbing all that, what other kinds of jobs are available and needed in the US today?
thx
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