Which of the following is an accurate description of actively engaging individuals in crisis? Select one answer.

Question

A process that occurs naturally on its own when crisis counselors are kind to individuals who contact the Lifeline.

A collaborative effort made by both the counselor and the individual in crisis to fully participate in the crisis conversation.

An intentional effort by crisis counselors to build and maintain a connection with individuals who contact the Lifeline.

The intention by crisis counselors to do no harm through what they say or do during a crisis conversation.

Answer 1

The most accurate description of actively engaging individuals in crisis is:

An intentional effort by crisis counselors to build and maintain a connection with individuals who contact the Lifeline.

This emphasizes the proactive and deliberate nature of engaging with individuals in crisis to provide the necessary support and connection.