Which of the following is a false statement about the performance management process?

A. In some organizations, employees evaluate their own performance, and often, peers and subordinates participate, too.

B. Performance measures may emphasize either observable behaviors or outcomes, or both.

C. When the person evaluating performance isn't familiar with the details of the job, specific behaviors tend to be easier to evaluate than outcomes.

D. The evaluation may focus on the short term or long term and on individual employees or groups.
2. Which of the following is not an action that OSHA can take, under the Occupational Safety and Health

Act?
A. Close a workplace that represents an occupational hazard
B. Assess fines ranging from $20,000 for violations that result in the death of an employee to $1,000 for less serious violations C. Conduct unannounced workplace inspections
D. Issue citations and require that they be posted in a prominent place near the location of the violations

3. Which of the following categories of workers is not covered under OSHA's Hazard Communication Standards?

A. Production engineers manufacturing car batteries
B. Health-care workers exposed to latex and disinfectants C. A receptionist changing the toner in a copier machine
D. A technician servicing copy machines for most of the day

4. Which of the following managerial functions is often assumed by work teams? A. Performing inspection and quality-control activities
B. Conducting performance reviews
C. Controlling finances allocated for the project

D. Making strategy-related decisions such as areas to diversify in

5. Managers and economists traditionally have seen HRM as a(n) A. source of value to their organization.
B. essential component of a high-performance work system.
C. necessary expense.

D. asset.

6. Which of the following is a true statement about the composition of the U.S. labor force during the next decade?

A. In spite of the growing number of young workers, the overall workforce will be aging.

B. The largest proportion of the labor force is expected to be in the 16- to 25-year age group.

C. The labor force is expected to grow at a greater rate than at any other time in U.S. history.

D. For the first time ever, the number of workers under 40 years of age will exceed the number of workers 40 years of age or older.

7. Which of the following approaches would be most appropriate when gathering information for jobs that are repetitive and involve physical activity?

A. A manager imagines what a well-done job would look like.
B. A job analyst visits the workplace and asks employees to show what the job entails. C. A job analyst visits the workplace and videotapes an employee performing the job. D. A job analyst questions the peers about a particular job.

8. Which of the following is a true statement about older employees? A. Older employees typically can't accept younger people as their managers.
B. Employing older people usually increases costs and provides no benefits.
C. Older people are often willing and able to learn new technology.

D. Older employees typically want to retire as soon as they near retiring age.

9. One of the most common grievances that employees at Craines Tech have is that they don't get performance feedback. That is, they don't get proper information as to how they've performed and where they need to improve, and the performance goals are vague and not measurable. Which HR function does Craines Tech need to improve?

A. Performance management B. Recruitment and selection C. Training and development D. Employee relations

10. The processing and transmission of digitized HR information, especially using computer networking and the Internet, is known as

A. reengineering.
B. electronic human resource management.
C. human resource information system implementation. D. e-business.

11. Which of the following is a false statement about the Occupational Safety and Health Act?
A. Under the act, covered employers must keep records of work-related injuries and illnesses and post an annual summary of

these records.

B. The act applies to organizations that employ 50 or more persons working 20 or more weeks a year and that are involved in interstate commerce.

C. Enforcement responsibilities for the act are divided between the Department of Labor and the Department of Health. D. It's the most comprehensive U.S. law regarding worker safety.

12. Self-managing teams are likely to be more efficient if the
A. team members can perform different skills associated with various tasks.
B. demand for a particular activity remains the same for the entire duration of the project. C. authority to make decisions remains with the manager.
D. team members are assigned tasks that are repetitive.

13. The largest number of immigrants to the U.S. workforce are from A. Europe.
B. Africa.
C. Asia.

D. North America.

14. People's right to freedom of speech is the right to
A. criticize an organization's ethics if they do it in good conscience.
B. refuse to do something that's environmentally unsafe.
C. be treated only as they knowingly and willingly consent to be treated. D. do as they wish in their private life.

15. Which of the following refers to an employer's obligation to do something to enable an otherwise qualified person to perform a job?

A. Reasonable accommodation B. Utilization analysis
C. Reverse discrimination
D. General-duty clause

16. Which of the following decisions does not come under HRM? A. How to evaluate employee performance
B. How to achieve sales targets
C. Whom to hire

D. What training to offer
17. Which of the following is a correct statement about the Americans with Disabilities Act?

A. The Americans with Disabilities Act requires employers to take steps to accommodate people with disability so that they can perform their duties without difficulty.

B. The Americans with Disabilities Act requires employers to have a minimum of 15 percent of the workforce to be people with disabilities.

C. The Americans with Disabilities Act covers disabilites such as obesity and drug abuse.
D. The Americans with Disabilities Act covers people who took mitigating measures that allow them to perform major life

activities with no difficulty.

18. Why do complaints of age discrimination grow when the economy is slow? A. Companies are forced to retain their best talent during times of recession.

B. Companies try to save labor costs by laying off older workers.
C. Older employees provide a tremendous pool of potential.
D. Companies try to provide more opportunities to younger workers.

19. How does a human resource information system help the organization? A. Provides employee coaching
B. Scrutinizes balance sheets
C. Avoids litigation and lawsuits

D. Develops new line of products

20. Which of the following responsibilities is associated with the HR function of support for strategy? A. Human resource planning and forecasting
B. Human resource relocation and outplacement services
C. Orientation

D. Human resource discipline End of exam

1. B C PAGE 98-99
2. C
3. B
4. A
5. D
6. D
7. B
8. B
9. C
10. B
11. B
12. C
13. C
14. B
15. B
16. B
17. D
18. D
19. A
20. B

2 answers

I'd check these, but can't spend all afternoon scrolling up and down, up and down, to match answers to questions. When you have more than five or six questions, please put the answers WITH the questions.

Please, only post the questions you are unsure of, not the whole quiz or study guide (whatever it is).
Which of the following is NOT typically discussed during a performance evaluation with an employee?
employee benefits


plan for any needed performance improvement

review of the evaluation