Which of the following are characteristics of a good email message? Select all that apply.

It is short and to the point.

It is polite and respectful.

It is written in all caps.

It states the unit and lesson number you are referring to.

It states the subject of the course you are writing about.

1 answer

The characteristics of a good email message from the options provided are:

  • It is short and to the point.
  • It is polite and respectful.
  • It states the unit and lesson number you are referring to.
  • It states the subject of the course you are writing about.

Note: "It is written in all caps." is not a characteristic of a good email message, as writing in all caps is generally considered the equivalent of shouting and can be perceived as rude.