Which active listening technique is demonstrated by the following statement? Person in Crisis: I’ve been feeling so sad lately that it’s hard to even get up for work! Crisis Counselor: I’m hearing how down you’ve been feeling recently to the point where you’re struggling to go to work.

Question

Encourage

Reflect

Paraphrase

Validate

Summarize

Answer 1

The active listening technique demonstrated by the statement is Reflect. The crisis counselor is reflecting back the feelings expressed by the person in crisis, showing understanding of their emotions and experiences.