When providing referrals to someone in a text-based conversation, crisis counselors should do which of the following? Select one answer.

Question

Ask permission to share a resource before doing so and send one at a time if the individual agrees.

Provide more referrals since the text-based nature of the conversation allows you to more easily send detailed referrals.

Send appropriate referrals right after the person in crisis has described their situation so you know what referral will work best for them.

Send all applicable referrals in a single message so that it will be easily accessible if the person in crisis refers back to this conversation for resources.

Answer 1

The correct answer is:

Ask permission to share a resource before doing so and send one at a time if the individual agrees.

This approach ensures that the individual in crisis is ready to receive information and can process it effectively, leading to a more supportive and tailored experience.