when people employ active listening skills, they usually

Answer 1

When people employ active listening skills, they usually engage in a process that includes several key behaviors:

1. Paying Full Attention: They focus completely on the speaker, maintaining eye contact, and minimizing distractions.

2. Showing That You're Listening: This can involve nodding, using verbal affirmations like "I see," or other gestures that indicate engagement.

3. Providing Feedback: Active listeners reflect on what has been said by paraphrasing or summarizing the speaker's points to confirm understanding.

4. Deferring Judgment: They refrain from making judgments or interrupting the speaker, allowing the speaker to fully express their thoughts.

5. Responding Appropriately: After the speaker has finished, active listeners provide thoughtful responses that demonstrate understanding and empathy.

6. Asking Clarifying Questions: They may ask questions to gain further insight, ensuring they fully understand the speaker's perspective.

These skills not only improve communication but also foster trust and rapport between individuals.