Active listening in text-based conversations requires you to do which of the following? Select one answer.

Question

Vary your active listening skills and use silence carefully.

Use the active listening skill you are most comfortable with, early and often.

Be more direct and blunt in your language so there is less chance of confusion or misunderstanding for the person in crisis.

Repeat yourself many times, as sometimes the person in crisis will send asynchronous messages.

Answer 1

Vary your active listening skills and use silence carefully.