The proper time to say "thank you" during a telephone call can vary depending on the context of the conversation. Here are some appropriate moments to express gratitude:
- After the introduction: You can thank the person for taking the time to speak with you.
- When the client gives you information: It's courteous to thank the client for sharing important information.
- After the closing phrase: It's a good way to express appreciation for the entire conversation and the client’s time.
- When you ask for information from the client: Thanking them for their help or for providing information fosters a positive interaction.
In general, thanking someone during a conversation is a good practice at appropriate moments, especially after they provide assistance or information. It helps build rapport and shows appreciation for their time and effort.