When is the proper time to say ‘please’ on a telephone call?

​​​​​​When you ask for something from the client
When the client gives you information
After the introduction
Before the closing phrase

1 answer

The proper time to say ‘please’ on a telephone call is primarily when you ask for something from the client. It is a polite way to show respect and consideration when making a request. However, you can also use "please" at other appropriate moments, such as during the introduction if you want to be especially courteous, but it's most important during requests.