When in a negative interaction with an upset visitor should an administrative professional working at the reception desk make a call to the police or other authorities?

Question

Possible Answers:
as soon as they become aware that the visitor does not have an appointment as soon as they become aware that the visitor does not have an appointment if they determine that the visitor is upset about something entirely unrelated to the complaint they are making if they determine that the visitor is upset about something entirely unrelated to the complaint they are making if they feel their life or someone else’s life is at risk if they feel their life or someone else’s life is at risk when the visitor begins demanding to speak with someone who does not want to see them

Answer 1

The most appropriate time for an administrative professional working at the reception desk to make a call to the police or other authorities is if they feel their life or someone else’s life is at risk. This is a critical indicator that immediate action is necessary to ensure safety.