The BEST way for Kylie to show a visitor that the organization values their time is to clearly communicate how much longer the visitor needs to wait. This approach provides the visitor with information about the situation, acknowledges their time, and helps manage their expectations. Offering refreshments or engaging in small talk may enhance the experience but does not directly address the value of the visitor's time as effectively as clear communication does.
Kylie is an administrative professional working in the reception area of a small start-up. The employees working at the start-up are very busy and are sometimes late to the meetings they have arranged with visitors. What is the BEST way for Kylie to show a visitor who is waiting to meet with an employee that the organization values the visitor’s time?
Possible Answers:
offer the visitor a refreshment while they wait offer the visitor a refreshment while they wait clearly communicate how much longer the visitor needs to wait clearly communicate how much longer the visitor needs to wait notify the employee of the visitor’s arrival within earshot of the visitor notify the employee of the visitor’s arrival within earshot of the visitor engage the visitor in small talk to make the wait pass faster
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