What are some characteristics of respectful phone communication? Select all that apply.

Question

A. Return phone calls promptly.
B. Introduce yourself immediately in voicemail or phone call.
C. State your purpose and be specific.
D. Provide your contact information clearly in a voicemail.
E. Keep your voice calm and do not interrupt others.

Answer 1

All of the options listed are characteristics of respectful phone communication. Therefore, the correct selections are:

A. Return phone calls promptly.
B. Introduce yourself immediately in voicemail or phone call.
C. State your purpose and be specific.
D. Provide your contact information clearly in a voicemail.
E. Keep your voice calm and do not interrupt others.

Each of these practices contributes to effective and respectful communication over the phone.