Communications Etiquette Quick Check

Question

What are some characteristics of respectful phone communication? Select all that apply.
(5 points)
Responses

Return phone calls promptly.
Return phone calls promptly.

Introduce yourself immediately in voicemail or phone call.
Introduce yourself immediately in voicemail or phone call.

State your purpose and be specific.
State your purpose and be specific.

Provide your contact information clearly in a voicemail.
Provide your contact information clearly in a voicemail.

Keep your voice calm and do not interrupt others.
Keep your voice calm and do not interrupt others.

Answer 1

All of the following characteristics are indicative of respectful phone communication:

1. Return phone calls promptly.
2. Introduce yourself immediately in voicemail or phone call.
3. State your purpose and be specific.
4. Provide your contact information clearly in a voicemail.
5. Keep your voice calm and do not interrupt others.

Each of these actions contributes to effective and respectful communication over the phone.