Active listening skills involve giving full attention to a speaker and responding in a way that improves mutual understanding. This includes not only hearing the words but also understanding the message and showing engagement.
What are active listening skills? (1 point)
O showing how interested one is in what a speaker is saying by nodding and gesturing O providing a shortened version of something said or written, including the main points
• giving full attention to a speaker and responding in a way that improves mutual understanding
O the ability to explain more thoroughly when something is unclear
1 answer