The HIM department has 200,000 active medical records and the department received 12,081 records requests during the year. The QI indicator of the HIM department is Eighty-five percent of records requests will be located within 15 minutes. Of the 12,081 records in the question above, 9,932 were located within 15 minutes of the time frame established as a QI indicator. What is the request rate for the year? What is the rate of compliance? Is the HIM department in compliance?
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45
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