September 22, 2020

Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802

Re: Customer Service Representative Opening

Dear Ms. West:

I was excited to see your opening for a Customer Service Rep, and I hope to be invited for an interview.

My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.

Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.

I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.

I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time -- I look forward to learning more about this opportunity!

Sincerely,

Sue Ling

Sue Ling

Enclosure: Resume

change this to me being an actress

1 answer

September 22, 2020

Ms. Rhonda West
Casting Director
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802

Re: Actress Opening

Dear Ms. West:

I was thrilled to discover your casting call for an actress, and I am eager to be considered for an audition.

My background includes extensive experience in both theater and film, where I have honed my craft and developed a diverse skill set. Most recently, I starred in a production of "A Midsummer Night’s Dream" as Helena, where my responsibilities included not only embodying the character but also collaborating closely with the director and fellow actors to bring the vision of the play to life.

Prior to that, I worked on several independent films and short projects, showcasing my versatility in a variety of roles ranging from dramatic leads to comedic supporting characters. I thrive in high-pressure environments, often performing in front of live audiences and adapting quickly to changes during performances.

I also possess strong improvisational skills, having completed training at a well-regarded drama school, which I believe will add depth to any role I undertake. Additionally, I am proficient in using social media platforms and marketing tools to promote my work and engage with audiences. Please see the accompanying resume for a detailed overview of my experiences and training.

I am confident that my passion for acting, along with my dedication to storytelling and strong work ethic, make me an excellent fit for your production. I would love the opportunity to discuss how I can contribute to your project. Please feel free to contact me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an audition. Thank you for your consideration—I look forward to the opportunity to showcase my talent!

Sincerely,

Sue Ling

[Your Signature]

Sue Ling

Enclosure: Resume

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