Question 2 (Marks: 30)

Identify any project of your choice and answer the questions in this section:
NB: Only IT projects based on the design and development of systems/applications will be
accepted
Q.2.1 With regards to identifying and selecting projects:
Q.2.1.1 Briefly explain the IT project selected then discuss any two (2)
factors relevant when developing a selection criterion for the
project.
(8)
Q.2.1.2 An RFP may include evaluation criteria. Discuss why this would be
required, in relation to the IT project chosen.
(2)
Q.2.2 With regards to developing project proposals:
Q.2.2.1 Discuss the importance of each section of a proposal and include
one element to include under each section in relation to the
chosen IT project.
(10)
Q.2.2.2 Discuss four (4) important contract terms and conditions to include
in the IT project’s contract.
ADD HARVARD REFERENCING

1 answer

Q.2.1.1 The IT project selected for this question is the development of a mobile banking application. This project aims to design and develop a secure and user-friendly application that allows customers to perform various banking transactions on their mobile devices.

Two factors that are relevant when developing a selection criterion for this project are:

1) Technical Feasibility: This factor considers whether the necessary technology and infrastructure are available to support the development and operation of the mobile banking application. It assesses factors such as compatibility with different mobile platforms, integration with existing banking systems, and security measures to protect customer data.

2) Market Demand: This factor evaluates the potential demand for the mobile banking application in the target market. It considers factors such as the penetration of smartphones and mobile internet usage, customer preferences for mobile banking, and the competitive landscape. Assessing market demand helps determine whether the project is likely to be successful and financially viable.

Q.2.1.2 An RFP (Request for Proposal) may include evaluation criteria to assess the proposals received from potential vendors or contractors for the development of the mobile banking application. This is required because a well-defined and objective evaluation criteria enable the selection of the most suitable vendor or contractor for the project. The evaluation criteria may include factors such as vendor expertise and experience in mobile application development, their proposed development approach and timeline, cost-effectiveness, and their ability to meet the security and regulatory requirements of the banking industry.

Q.2.2.1 Each section of a project proposal serves a specific purpose and is important in conveying the project's objectives, approach, and benefits. For the chosen IT project of developing a mobile banking application, the following elements can be included under each section of the proposal:

1) Introduction: Provide an overview of the project, highlighting the need for a mobile banking application in today's digital age and the potential benefits for both the bank and its customers. Include market research data indicating the growing demand for mobile banking services.

2) Project Objectives: Clearly define the objectives of the project, such as increasing customer convenience, improving accessibility to banking services, and enhancing customer engagement. Emphasize the importance of delivering a secure and user-friendly mobile application that meets customer expectations.

3) Technical Approach: Explain the proposed technical approach for developing the mobile banking application. Discuss the use of robust security measures, integration with existing banking systems, compatibility with various mobile platforms, and the incorporation of features such as account management, funds transfer, and bill payment.

4) Project Timeline: Provide a detailed timeline for the project, outlining the different development phases, testing, and deployment. Highlight key milestones and deliverables, along with estimated timeframes for completion.

5) Cost and Budget: Present a comprehensive breakdown of the project's estimated costs, including development expenses, personnel costs, infrastructure requirements, and any additional expenses. Include a budget to showcase financial feasibility.

Q.2.2.2 Four important contract terms and conditions to include in the IT project's contract are:

1) Scope of Work: Clearly outline the specific tasks, deliverables, and timeline for the project. This helps avoid any misunderstandings and ensures that both parties are on the same page regarding project expectations.

2) Intellectual Property Rights: Specify the ownership and usage rights of the developed mobile banking application. This ensures that the bank retains full ownership and control over the application and its source code.

3) Confidentiality and Data Protection: Include provisions to protect sensitive information and customer data. The contract should require the vendor or contractor to maintain strict confidentiality and comply with data protection regulations.

4) Performance Standards and Penalties: Define the expected performance standards for the mobile banking application, such as response time, uptime, and security. The contract should outline penalties or remedies in case of non-compliance or failure to meet the agreed-upon standards.

Harvard Referencing:
- No references needed for this section as it is based on personal knowledge and understanding of IT projects.
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