Fielding customer questions, concerns, and feedback and solving technical issues is not typically considered a core step of marketing. While these activities are important for customer service and support, the core of marketing usually revolves around creating messages, understanding the audience, and evaluating the impact of those messages.
Question 1
Which of these steps is not at the core of marketing?
Creating messages related to or promoting the product
Understanding and studying the audience or customers for a product
Fielding customer questions, concerns, and feedback and solving technical issues
Evaluating and optimizing the impact of your message
1 answer
2 answers