Motivational letters are to encouraging positive action as diplomatic letters are to ?

a.sustaining important personal and organizational relationships.

b.dealing with local, state. and federal regulatory agencies

c.resolving internet or external dispute

d.soothing the ruffled feathers of complaining customers .

I chose C

3 answers

You already posted this question. Why did you change your answer? Just guessing?
Im a little confuse but I think A is the best answer
As I said the first time you posted the question, I agree.