The 988 listening components you mentioned can be found in the context of active listening techniques often used in crisis intervention. Here's a breakdown of the components based on your options:
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Encourage - Encourage the individual to share more about their feelings and experiences.
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Paraphrase - Reflect back what the individual has said in your own words to show understanding.
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Respond - Offer appropriate responses to demonstrate engagement and understanding of the conversation.
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Validate - Acknowledge the individual's feelings and experiences, affirming that what they feel is valid.
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Use Silence - Allow moments of silence to give the individual time to think and process their feelings.
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Summarize - Restate the main points of the conversation to ensure understanding and clarify any misunderstandings.
From your provided sets, the option that correctly contains these components (with the right terminology) would be:
Encourage, Paraphrase, Reflect, Validate, Use Silence, and Summarize.
This list captures the essence of effective active listening in a supportive context, particularly critical in mental health and crisis scenarios.