Let's analyze Jedida's steps to find any mistakes in her work when solving the equation \( x^2 - 96 = 4x \).
Step 1: Start with the equation and rearrange it.
The original equation is:
\[
x^2 - 96 = 4x
\]
To move \( 4x \) to the left side, we can rewrite it as:
\[
x^2 - 4x - 96 = 0
\]
Jedida instead wrote:
\[
x^2 + 4x - 96 = 0
\]
This is where she made her first mistake by incorrectly changing the sign of \( 4x \). Therefore, Step 1 itself contains an error.
Step 2: Factor the expression (incorrectly based on the first mistake).
Jedida factored \(x^2 + 4x - 96\) as \((x + 12)(x - 8) = 0\). But since Step 1 was incorrect, her factoring is also unjustified.
Step 3: Solve for \(x\).
From her incorrect factorization, she applies the Zero Product Property by setting each factor to zero. However, since her previous work was flawed, the solutions \(x = -12\) and \(x = 8\) are also incorrect.
Thus, the first mistake occurred in Step 1, where she incorrectly wrote \(x^2 + 4x - 96 = 0\) instead of the correct form \(x^2 - 4x - 96 = 0\).