Let's analyze Jedida's work step by step:
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Given Equation: \[ X^2 - 96 = 4X \]
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Step 1: \[ X^2 - 96 - 4X = 0 \] Here, she should subtract \(4X\) from both sides, which she attempted but rewrote it incorrectly as \(X^3 + 4X - 96 = 0\). This is indeed a mistake, as there is no \(X^3\) involved in the equation.
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Step 2: After making the error in Step 1, she proceeds to factor something that doesn't correctly represent the original equation. Since Step 1 was incorrect, any factoring that follows from that will also be incorrect.
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Step 3: In this step, she applies the zero product property correctly given her factored form, but since her factoring in Step 2 was wrong, the solutions she arrives at are invalid, despite the process being correctly applied if the factorization were correct.
Thus, her first mistake occurred in Step 1 when she incorrectly added \(4X\) rather than subtracting it.
The correct answer is B. STEP 1; SHE ADDED 4 X TO BOTH SIDES INSTEAD OF SUBTRACTING.