Recently, during a team project that had a tight deadline, one of our team members was feeling overwhelmed and anxious about meeting the deadline. I noticed the signs of stress and decided to step in to offer support.
I scheduled a one-on-one meeting with the team member to discuss their concerns and offer help. I listened attentively to their challenges and reassured them that we were all in this together and that they were not alone. I also offered to help with some of their tasks to lighten their workload.
I also suggested breaking down the project into smaller, manageable tasks and creating a timeline to stay on track. I encouraged the team member to reach out if they needed any assistance or if they were feeling overwhelmed again.
The outcome of my support was that the team member felt more motivated and confident in themselves and their abilities. With the additional support and guidance, they were able to focus, manage their time effectively, and work collaboratively with the team to successfully complete the project on time. This experience also brought the team closer together, fostering a sense of trust and camaraderie among us.
Incident Report – Giving Support
Describe a recent situation where you supported team members enabling them to achieve their work / project objectives.
What actions did you take? Start typing here
What was the outcome? Start typing here
1 answer
1 answer