I am assuming that you have phrased the question correctly.
If "you received 5,352 requests for records within a six-month period,… the request rate for the past six months" = 5,352 per 6 months.
if your HIM department has 100,000 active records and you received 5,352 requests for records within a six-month period, what is the request rate for the past six months?
2 answers
18.36%