Question

How do you calculate customer chum? ( 1 point) by dividing the number of customers gained by customers lost by multiplying the number of customers gained by customers lost by subtracting the number of customers gained by customers lost by adding together the number of customers gained by customers lost

Answer 1

The formula to calculate customer churn is:

Customer Churn Rate = (Customers Lost / Customers Acquired) x 100

This formula calculates the proportion of customers lost over a specific period of time compared to the total number of customers gained. The result is usually expressed as a percentage.