How do you calculate customer churn?
(1 point)
Responses
by dividing the number of customers gained by customers lost
by dividing the number of customers gained by customers lost
by multiplying the number of customers gained by customers lost
by multiplying the number of customers gained by customers lost
by subtracting the number of customers gained by customers lost
by subtracting the number of customers gained by customers lost
by adding together the number of customers gained by customers lost
1 answer
The correct way to calculate customer churn is by subtracting the number of customers gained by the number of customers lost.
3 answers